Shipping & Return Policy
Diamond K Armory

Shipping Policy
For fraud prevention and customer protection, if your billing and shipping addresses are different, we may request identification to verify that you are the authorized cardholder before your order ships (unless previously verified).
If verification is declined or not provided, we will be unable to process the order.
We apologize for any inconvenience this additional security measure may cause. These procedures help protect both our customers and our business.
Please note:
• Firearms must ship to a valid FFL dealer.
• Customers are responsible for ensuring their selected FFL will accept the transfer.
• Transfer fees charged by your local FFL are separate and non-refundable.

Return Policy
Due to the regulated nature of our industry, returns are limited and subject to approval.

Firearms
All firearm sales are final once transferred to your FFL dealer.
If a background check is denied:
• The firearm will be returned to Diamond K Armory.
• A 20% restocking fee will apply.
• Shipping charges are non-refundable.
• Credit card processing fees may be deducted.
Customers are responsible for confirming eligibility before purchasing.

Accessories & Stocked Products
We accept returns on stocked products in new, unopened condition within 15 days of purchase, subject to a 20% restocking fee.
To qualify for return:
• Items must be unused
• Items must be in original, factory-sealed packaging
• Items must be in resellable condition
Shipping costs are not refunded.

Final Sale Items
The following items are considered final sale and are not eligible for return:
• Blemished items
• Closeout items
• “Garage Sale” items
• Ammunition
• Special order items
• NFA items
• Clearance products

Return Process
Diamond K Armory does not operate a public retail storefront. All returns must be pre-approved before being shipped.
To begin a return request:
Email: Carson@DiamondKArmory.com
Please include:
• Your full name
• Order number
• Reason for return request
If requesting a return due to damage, photos must be included in the email.
Return requests must be initiated within 15 days of purchase.
Approved items must be shipped promptly so they arrive at our facility within 30 days of receipt.
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

Refunds
Once your return is received and inspected, please allow 5–7 business days for a refund to be issued to the original payment method.

Damaged or Incorrect Items
If your order arrives damaged or incorrect:
• Contact us within 48 hours of delivery
• Include photos of the damage and packaging
We will review and determine the appropriate resolution.